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✦ Questions & Answers

Frequently AskedQuestions

Everything you need to know about how Lilita's Studio works, what you receive, and how we handle your information.

The Product

What exactly is the Design Shopping Kit?

First, a photorealistic before & after of your own room: same walls, same windows, same floor, redesigned in your style. Then the kit that makes it shoppable: every product in the picture with store, price and link, a design direction summary (palette, mood, materials), an investment breakdown by category, a savings signal vs. full-price alternatives, and a buying order. You get it on the web and as a PDF in your inbox.

Is this the same as hiring an interior designer?

No, and that's intentional. A traditional interior designer provides in-person consultations, full project management, and bespoke sourcing, at $150 to $500 an hour. Lilita's Studio shows you your own room transformed and gives you the exact products to buy, for $49.99 covering three rooms. We are not a licensed interior design service. See the 2026 cost guide at /how-much-does-an-interior-designer-cost for the full comparison.

What kinds of rooms do you design for?

Living rooms, bedrooms, dining rooms, home offices, and nurseries. Each project is for one room; start a new project for each additional space.

Do I need to renovate or repaint?

Not at all. The kit focuses entirely on furniture, lighting, textiles, rugs, and accessories, changes you can make without any construction, painting, or permanent alterations.

The Process

How does it work, step by step?

The same five steps you see on How It Works. 1. Upload your room: leave your email, open your private link and add one photo of your space plus a few style references. 2. Tell us about your style: room type, budget, shopping priority and design goal. 3. The Studio designs your space: the Lilita's Studio system analyzes your room and references and renders it, preserving your architecture. 4. Preview your direction: the Design Direction Preview is free, no card needed. 5. Unlock your kit: the $49.99 Design Pack unlocks the Design Shopping Kit for this room and gives you three project credits in total.

How long does it take to receive my kit?

Your Design Direction Preview is generated while you watch, usually in minutes. Once you unlock it, your full kit is available on the web right away and the PDF arrives in your inbox within a few minutes.

What photos should I upload?

For your room photo, any angle works. Just make sure it shows a clear view of the space. Honest lighting is better than ideal lighting. For style references, upload images of rooms, furniture, or aesthetics that inspire you. Pinterest screenshots, magazine photos, or images from Instagram all work.

What file formats are accepted for photos?

JPG, PNG, and WEBP. Maximum 10MB per file.

Can I request changes to my kit?

Kits are generated without revision workflows, which is why the Design Direction Preview comes first and free: you decide with the direction in front of you. If a delivered kit has an objective error, contact us and we review the case individually.

Pricing & Payment

When do I pay the $49.99?

Only after you have seen the free Design Direction Preview of your own room. You pay when you want the full kit, never before.

Is there a subscription or recurring charge?

No. $49.99 is a one-time Design Pack purchase for three project credits. No monthly fees, no auto-renewal, no hidden charges.

Can I get a kit for multiple rooms?

Yes. The $49.99 Design Pack includes three project credits, one room each; every room gets its own Design Shopping Kit.

What payment methods do you accept?

Payment details will be visible at checkout when your preview is ready. Secure payment processing is in progress. Details will be available at the time of unlock.

Privacy & Security

What happens to my photos?

Your photos are used only to generate your personalized design plan. They are not shared with third parties, not used in advertising, and not displayed publicly. See our Privacy Policy for full details.

Is my personal information secure?

Yes. We collect only what's necessary to build your project. Your name, email, and uploaded photos are protected and never sold. See our Privacy Policy for complete information.

Do I need to create an account?

No account is required to start. You submit your intake form, receive your preview, and access your kit, all without creating an account. Your kit is delivered directly to your email.

Shopping & Products

What stores do you recommend products from?

Your kit includes product suggestions from a range of retailers matched to your budget and style. Specific retailer availability depends on your location, budget level, and shopping priority preference (best discount, best reviews, lowest price, premium quality, or balanced).

Are the product prices guaranteed?

No. Prices listed in your kit are estimates based on available data at the time of generation. Actual prices may vary. Availability is not guaranteed. Always verify at the retailer before purchasing.

Can I keep my existing furniture?

Yes. Tell us in your notes which pieces you want to keep, and we'll build the kit around them.

Is Lilita's Studio affiliated with any retailers?

No. We are not affiliated with, endorsed by, or sponsored by any retailer. Product suggestions are independent guidance from the Lilita's Studio system.

Still Have Questions?

We're here to help. Reach out through our contact page and we'll get back to you.